Do you provide a warranty for your creations?
We offer a 2-year manufacturing default warranty on all our mobile phones and watches. All of Golden Dreams items undergo a series of tests before being shipped to you to guarantee our clients the highest Swiss quality.
Are the phones unlocked for worldwide use?
Yes, our phones are unlocked for worldwide use.
How do I order my personalized creation?
Simply contact us by email, online or by phone. From your ideas and concepts we will then create a computer-generated image of your Golden Dreams creation for your approval.
Which personalization options do you offer?
We offer a wide range of possibilities from various exotic leather colors and finishes, to carbon fiber phones, to hand-engraving and precious stone settings. If you are interested in our personalization services, please do not hesitate to contact our design team to bring your ideas to reality.
Do you only do personalized phones?
As well as phones, we also work on Apple Watches and create leather goods. We are able to create a wide range of on-demand luxury products. We work with the most skilled craftsmen in Switzerland to create pieces of the highest quality. In the past we have produced personalized items such as jewelry, cufflinks, cigar and jewelry boxes.
How long does delivery of the creation take?
We work with express shipping companies to ship your order to you as quickly as possible. You can expect to receive your order within 15 days, variable depending on your location. Delivery time for unique personalized creations may vary. Apple Watches will take 4 weeks to deliver due to limited supply.
Is the shipping fee included in the price?
For customers outside of Switzerland all creations under 0.99kg will have a shipping fee of CHF80. All creations between 1kg and 1.99kg. will have a shipping fee of CHF180. All creations above 2kg will have incremental shipping fees of CHF180 per kg.